Skip to content
Luaya
Book a diagnosis
Fast customer response

WhatsApp AI virtual assistant for your business

An artificial intelligence trained on your business rules that replies to questions within 4 minutes, qualifies appointments, and passes complex cases to your staff.

See a sample conversation

Hello! Do you accept insurance or only private appointments?

Hello! We accept both insurance and private patients. Which procedure would you like to schedule?

I need an evaluation for teeth cleaning and whitening.

Great. We have slots this Thursday at 2pm or Friday at 10am. Which works best for you?

Daily capabilities

What the virtual assistant does for you

Your business gains an active communication channel at all hours, lifting repetitive chores off your reception staff.

Answers frequent inquiries

Shares base pricing, working hours, directions, and service details without keeping prospects waiting.

Schedules and qualifies slots

Checks calendar availability and books appointments directly inside the conversation.

Sends reminders and confirmations

Delivers automated confirmations to verify attendance and cut down on last-minute no-shows.

Supports staff during work hours

Filters initial inquiries and delivers organized, qualified conversations for human staff to handle.

Operational safety

Real people always in control

The artificial intelligence never makes unapproved commitments. You and your team maintain full visibility and can take over chats instantly.

Salon owner checking answered messages after hours

Smooth human handover

Whenever questions exceed standard rules or the customer asks for a person, the system alerts your team immediately.

Transparent message history

Business owners and managers can review all message logs in real time.

Strict response boundaries

The AI only provides information approved by you, never inventing data, pricing, or unauthorized terms.

Data privacy and compliance

Data protection and customer respect

All infrastructure complies with privacy guidelines, safeguarding company confidentiality and customer message data.

Protected records

Conversations remain stored in secure environments restricted to your operation.

Zero external data sharing

Customer details and quotes are never sold or shared with outside parties.

The orbit method

Five steps to get up and running

From initial knowledge training to daily performance monitoring.

  1. Teach your business

    We gather frequent questions, pricing, hours, and your brand tone of voice.

  2. Connect

    We link the virtual assistant securely to your company WhatsApp.

  3. Serve

    The AI begins responding to incoming leads quickly, day and night.

  4. Hand off to staff

    Specialized requests and complex inquiries route directly to human team members.

  5. Refine

    We monitor early weeks to fine-tune responses and introduce new operational guidelines.

Common questions

Frequently asked questions about the WhatsApp assistant

Does the assistant use my current WhatsApp number?

Yes, it can be configured on the number your company already operates or on a dedicated commercial line, preserving your existing chat history and identity.

Can the artificial intelligence invent false answers?

No, because we apply strict knowledge boundaries. The assistant answers solely based on your approved business playbook. For anything unmapped, it immediately transfers to your team.

How much does it cost to set up a WhatsApp virtual assistant?

Setup is quoted upon consultation based on your workflow needs and integrations, with a 50% deposit and 50% upon approved delivery.

How long does it take to deploy the assistant?

Mapping common questions, configuring rules, and running practical tests typically takes 1 to 2 weeks.

What if a customer wants to talk to a real person?

If a customer requests a human or expresses frustration, the AI transfers the conversation immediately and alerts your team via the dashboard or mobile app.

Test it live

Want to see the assistant answering for your business?

Schedule a practical demonstration. We show how it handles inquiries in your industry and prepares calendar bookings.