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Luaya
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We work with clients in Brazil and worldwide, 100% online
Technology advisory

You know what your business is. Discover what it could be.

We build custom systems and artificial intelligence for teams with an operation to run and no time to become software builders. From operational diagnosis to WhatsApp virtual assistants, everything tailored to the way you work.

Consultant and clinic owner sketching the service flow on a whiteboard
Bottleneck found schedule rebuilt by hand every week

Built for businesses that serve clients daily:

  • Clinics
  • Dental practices
  • Driving schools
  • Veterinary practices
  • Beauty salons
  • Gyms
  • Auto repair shops
  • Real estate agencies
  • Accounting firms
  • Restaurants
  • Language schools
  • Local retail
The new landscape

AI has split companies into two groups: the heavy and the light

Teams sticking with legacy manual processes spend more every month to keep the lights on. Teams adopting custom tools gain operating capacity with the same headcount.

  • Processes

    Processes inherited from "it has always been done this way"

    Processes redesigned for how the world works today

  • AI adoption

    AI used only for standalone text drafts

    AI that executes tasks and assists customers

  • Team focus

    People tied down by typing and manual reconciliation

    People deciding and delivering great client care

  • Growth

    Scaling up takes nearly doubling payroll and structure

    Growing volume without bloating overhead

  • Software

    Operations forced to adapt to rigid off-the-shelf tools

    Tools built to measure around your actual workflow

  • Outcome

    Overloaded, slow, and expensive routines

    Greater output capacity with the same core team

The orbit method

The orbit that organizes your business

Explore the diagnosis in detail
01 Diagnosis We speak with you to understand how your company runs today and where manual work concentrates.
02 Bottlenecks We pinpoint exactly where messages pile up, workflows stall, and customers wait too long for replies.
03 Phased plan We outline a practical sequence of improvements to prioritize actions that generate the fastest returns.
04 Systems and automation We build lean tools and connect what you already use without forcing you to replace everything at once.
05 Measured results We track real performance metrics to verify hours saved and faster response times across your routine.
Services

Four services orbiting your business

Your core operation sits at the center. Each service takes care of one stage, with ongoing care around it.

Diagnosis

First Orbit is a free conversation where we map where your operation loses time and outline where to begin.

Explore the diagnosis

Systems and automation

We build custom systems and practical automations for leaders who looked for the right software and never found it.

Explore systems and automation

WhatsApp AI assistant

An artificial intelligence trained on your business rules that replies to questions within 4 minutes and passes complex cases to your staff.

Explore the WhatsApp AI assistant

Websites and Google

Fast mobile websites connected to Google and WhatsApp in one tap, turning people searching for your services into real conversations.

Explore website creation

Technologies we use

  • Google
  • Google Cloud
  • Gemini
  • Meta
  • WhatsApp
  • Instagram
  • Facebook
  • Anthropic
  • Claude
  • OpenAI
  • Google Maps
  • Vercel
  • Cloudflare
  • Supabase
  • GitHub
  • Astro
Risk prevention

Three ways a software project goes wrong

Most technology projects fail at one of these three points. Every phase of our process exists to remove one of them from your path.

1. Building the wrong thing

The risk

Time and budget spent on software that fails to solve the actual operational problem, or tackles the wrong issue.

How we avoid it

We decide together what truly deserves to become software during First Orbit, and you test the entire prototype before a single line of code is written.

2. Building it the wrong way

The risk

The system solves the immediate problem, but breaks as the business grows, stalls when changes are needed, and nobody can maintain it.

How we avoid it

Our architecture is designed to scale with your company, and every feature is reviewed by technical developers before reaching you.

3. Being held hostage by whoever made it

The risk

The software works, but you remain dependent forever on whoever built it: the developer who went missing, the agency that takes weeks, or the closed tool you cannot export from.

How we avoid it

The project and all data remain 100% yours, clearly documented to industry standards. Staying with our monthly care is always your choice, never an obligation.

Proven builds

Projects built across diverse service industries

Fast web layouts structured to turn mobile visitors into direct WhatsApp conversations for service companies.

Results

The measurable impact of structured workflows

Practical metrics showing what happens when repetitive chores move from people to automated tools.

Reduced no-shows

Attendance confirmed with automated reminders delivered before scheduled appointments.

Within 4 minutes

Direct response speed for incoming inquiries at any time.

Hours returned

Weekly productive hours returned to staff by automating spreadsheets and intake records.

Reviews

  • The virtual assistant answered patient questions through the holiday and filled our weekly schedule. It lifted a huge burden off our front desk.

    Lucas M., Dental Clinic

  • At first we thought automated answers might feel too formal, but Luaya adjusted the tone the very next day and it turned out great.

    Tiago B., Driving School

  • We automated tax payment notices and stopped wasting time chasing receipts manually. They delivered exactly what was promised.

    Marcelo F., Accounting Practice

  • The First Orbit call showed us exactly where we were losing prospective tenants during initial contact. The plan was direct and clear.

    Eduardo P., Real Estate Agency

  • We built our landing page and Google profile with them. In less than three weeks new local customers started finding us on maps.

    Gustavo H., Auto Repair Shop

  • Reservations and the daily menu are answered on WhatsApp, even at night. Our team finally has time for the dining room.

    Rafael O., Restaurant

  • The WhatsApp confirmation tool cut no-shows in half. Practical and straightforward for our daily staff routine.

    Renata S., Beauty Salon

  • The site loads fast on mobile and patients now arrive with a prepared WhatsApp message ready to book. Highly recommended.

    Patricia C., Nutrition Practice

  • The first visual layout required tweaks to match our brand colors, but the revision round nailed it and the final site looks great.

    Aline R., Aesthetics Studio

  • Pet owners loved asking questions and booking grooming on WhatsApp at any hour. Our customer care no longer stops at 6pm.

    Beatriz T., Veterinary Clinic

  • Membership renewals now arrive on their own through WhatsApp. The front desk stopped chasing members down a list.

    Camila D., Fitness Gym

  • Delivery notices go out automatically and customers call less to ask where their cargo is. Worth the investment.

    Fernanda L., Freight Company

  • The virtual assistant answered patient questions through the holiday and filled our weekly schedule. It lifted a huge burden off our front desk.

    Lucas M., Dental Clinic

  • The WhatsApp confirmation tool cut no-shows in half. Practical and straightforward for our daily staff routine.

    Renata S., Beauty Salon

  • At first we thought automated answers might feel too formal, but Luaya adjusted the tone the very next day and it turned out great.

    Tiago B., Driving School

  • The site loads fast on mobile and patients now arrive with a prepared WhatsApp message ready to book. Highly recommended.

    Patricia C., Nutrition Practice

  • We automated tax payment notices and stopped wasting time chasing receipts manually. They delivered exactly what was promised.

    Marcelo F., Accounting Practice

  • The first visual layout required tweaks to match our brand colors, but the revision round nailed it and the final site looks great.

    Aline R., Aesthetics Studio

  • The First Orbit call showed us exactly where we were losing prospective tenants during initial contact. The plan was direct and clear.

    Eduardo P., Real Estate Agency

  • Pet owners loved asking questions and booking grooming on WhatsApp at any hour. Our customer care no longer stops at 6pm.

    Beatriz T., Veterinary Clinic

  • We built our landing page and Google profile with them. In less than three weeks new local customers started finding us on maps.

    Gustavo H., Auto Repair Shop

  • Membership renewals now arrive on their own through WhatsApp. The front desk stopped chasing members down a list.

    Camila D., Fitness Gym

  • Reservations and the daily menu are answered on WhatsApp, even at night. Our team finally has time for the dining room.

    Rafael O., Restaurant

  • Delivery notices go out automatically and customers call less to ask where their cargo is. Worth the investment.

    Fernanda L., Freight Company

Demonstration examples. They will be replaced by real client reviews.

100% online operations

Working with clients across borders

We partner with businesses across Brazil and international clients through direct video calls, dedicated WhatsApp communication, and ongoing support.

Borderless support

Brazil (100% online)

We partner with businesses across Brazil and international clients through direct video calls, dedicated WhatsApp communication, and ongoing support.

Response speed

Inquiries receive replies within 4 minutes.

Working hours

Human team active Monday to Friday from 8am to 6pm Brasília time (BRT). Outside business hours, our AI assistant handles incoming leads.

Clear terms

Transparent milestones from start to finish

We split projects into self-funding stages so you always know deadlines, scope, and deliverables in advance.

Two-step payment

50% deposit to initiate work and remaining 50% only after the final version is approved and live.

Guaranteed working preview

You test the full working preview before paying the second half.

Revisions and warranty

One complete visual redirection at no extra charge, 2 revision rounds, and 30 days of post-launch technical support.

Frequently asked questions

What is Luaya?

Luaya is a technology advisory firm for small and medium businesses. We pinpoint operational bottlenecks and organize workflows using custom systems, practical automations, WhatsApp AI assistants, and fast websites.

How long does a project take?

A landing page preview is ready in under 1 week and goes live within 1 to 2 weeks. Workflow automations and virtual assistants begin testing in their first weeks, while custom systems ship in progressive functional stages.

What if an issue appears after delivery?

We provide 30 days of full warranty support after launch to resolve any adjustment at no added cost. You can also rely on our monthly presence and ongoing care plans.

Will I be dependent on Luaya forever?

No. All software, websites, and data remain 100% yours, clearly documented for any engineer to maintain. Continuing with our monthly support is always your company's choice, never an obligation.

Do you use artificial intelligence to write code?

Yes. We leverage artificial intelligence to accelerate development, backed by strict technical review from our team. Technology delivers speed while human review guarantees safety, stability, and clean architecture.

Does it integrate with my existing tools and spreadsheets?

Yes. Auditing your current setup is one of our first tasks. We build integrations to connect your WhatsApp, spreadsheets, and software without forcing your staff to relearn their daily routine.

How much does it cost to get started?

The starting point is First Orbit, a free conversation to map operational bottlenecks. Landing pages start from BRL 1,250, monthly presence plans start at BRL 89 per month, and larger custom tools are quoted upon consultation.

Can you work with businesses in my area?

Yes, we work with businesses across Brazil and worldwide. Our entire process runs 100% online through video sessions and direct WhatsApp communication.

Get started

Ready to discover what your business could be?

Schedule your free First Orbit diagnosis session. Let us map where your business loses time and outline a practical action plan.